a powerful response to the new trends in healthcare

The solution to taking and organising patient questionnaires, integrated end-to-end with the hospital systems and simultaneously easily tailored to the process needs and workflow within the various departments.

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We mean to be best friends with hospital IT departments

Over the years, we have racked up a wealth of expertise in contemporary care systems and, more importantly, with the functional and integral shortcomings of contemporary care systems and the elements that are not as user-friendly as they could be. Based on this experience, we started out engineering solutions to close the functional gaps or the missing links in existing systems. Our ambition is not to replace existing systems, merely to enrich and refine them. Mitch&Mates has its own vision of where information systems should be headed to in the future. A little off-the-wall at times perhaps, but always forward-thinking and with our focus firmly on the end-user in the healthcare sector

Our solutions are primarily geared towards patient empowerment and mobility, by which we mean to provide our customers with a sustainable response that lends impetus to engage in actual collaboration, in amongst other parties with the new stakeholders and not least with patients, without being hampered by the existing IT landscape. We are great believers in sustainable architecture and standardised technology - challenges we take on with a 'product' mindset. This was our launchpad when we started building a middleware environment in 2012 based on an extremely advanced and layered SOA (Service Oriented Architecture) concept, followed by a number of solutions.

The long story

Friendly products

Sign Up

A solution for decentralising the patient login process via a kiosk and even opening this up to mobile devices. Sign-up operates separately from the existing systems and goes way beyond what legacy systems offer in terms of ‘login' features. Our solution also perfectly lends itself to provide support with 'routing' the patient based on appointment details.

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Safe Surgery

A solution that supports the various steps and challenges before, during and after surgery in relation to quality assurance. This App offers an all-in solution that supports the entire surgical process. Surgery Safety enables collaboration in this area and transcends existing systems. This application ensures crucial quality monitoring every step of the way, with check lists for the various employees, and also regulates authorisations and access to the relevant data.

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This point solution allows for home monitoring of patients to be implemented, based on specific parameters. The solution is already being used to enable the complex business of monitoring pregnant women with an increased risk of pre-eclampsia (poisoning during pregnancy). The solution revolves around an application to gather data via a portal and a touch-point for the doctor to supplement the data entered.

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In Touch

The above business applications are further developed all the way into the patient’s home, where applicable. At the end of 2015, the finishing touches were made to a portal which provides access to questionnaires and other vertical solutions such as an EPD viewer and an appointments module. As a product, the portal holds the relevant horizontal features (user-management with the option of external identity provider, content management and so on) and also allows customers to make their own business applications accessible to users.

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The solution for administering and organising patient questionnaires, integrated end-to-end with the hospital systems and simultaneously greatly adaptable to the process needs and work flows within the various departments.

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Progress & More

Monitoring progress of surgery suites and outpatient clinics. The dashboard provides the information required for real-time monitoring and much more. Here too, we refuse to be held back by limitations in the legacy systems and go the extra mile in terms of registering and opening up data for the relevant teams. Alongside the dashboard, we also enable these data to be consulted securely by employees at home by way of a mobile app.

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Assessment & More

Based on the awareness that employees too face an everyday struggle with the universal superabundance of forms and questionnaires on a daily basis, Assessment allows users to deal with this document flow through various front-end technologies. Whether it's about case histories or an EWS score with the necessary alarms based on impending accreditation, or further concrete details to be added in the context of emergencies with respect to the triage issue.

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Order & More

Based on the Mitch&Mates architecture, we are currently putting the finishing touch to a solution for tackling the universal issue of order management in a duly streamlined manner in a way that transcends the underlying systems. This enables hospitals to organise order entry (CPOE) as well as the relevant notifications in-house. For the same investment, you can also tender the order to your referrers, in consideration of the specific challenges this involves.

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Electronic Patient Record: we are also planning an system-independent add-on for mobile access to the (V)EPR. More news to follow soon.

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Friends services


Mitch&Mates offers full implementation of its own products, integration activities and pertaining project management to the very highest standards, as always with the customer at the heart of what we do.

Consultancy services:

  • The supply, implementation, maintenance and offering of associated services and solutions to benefit the exchange of information between various actors within the world of healthcare, based on XDS, more specifically via the 'Regionetwerk Zuid Nederland', which is operated by Mitch&Mates.
  • The supply of services in relation to infrastructure, applications and databases, e.g. hosting, support, administration, monitoring and reporting.
  • Healthcare integration services.
  • Functional & Technical consultancy services guiding HIS implementations and medical image management.
  • Custom development, implementation and pertaining project management.
  • Project management.
  • Test and Release management.

Mitch&Mates and its infrastructure partner is available to host the central infrastructure for the Mitch&Mates Middleware IS-Conductor.

Mitch&Mates also offers full central infrastructure maintenance and monitoring. This covers maintenance, administration and pro-active monitoring on Connectivity, Operating System (Red Hat Enterprise Linux), database (mySQL) and applications (JBoss, Mirth Connect).

In addition, the hospital can also call on Mitch&Mates for technical support.


logo openline

provides the central infrastructure for the central register and audit.

Logo forcare

implementation and integration partner that handles the implementation and integration of the XDS software, both centrally and locally.

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(+32) 89 20.11.80